Once we have dropped off your order to Canada Post it usually takes them approximately 24-48 hours to input and upload your information. Scans and updates are not usually made over the weekends and therefore, you may notice your tracking takes longer if your order was shipped on a Friday. Most members are able to see information on the Canada Post website after that waiting period.

We suggest keeping an eye on their website. If your package is still not trackable after 48 hours please contact our customer support team for further assistance.

If you’re tracking has been updated on Canada Post’s website but you’ve not seen any new updates for more than 48 hours it’s most likely due to a missed scan, which is fairly common.

More often than not, members get their packages on time, or 1-2 days late.